Managed IT Services

Your responsive resource for IT, Security and Support

Helping Businesses Thrive

CITS is a Managed IT Service Provider. We specialize in meeting the needs of small to medium-sized businesses. Our clients outsource their technology needs to us so they can focus on their core business. When you use us as your managed IT service and support provider, we work on keeping your business constantly up-to-date with the latest relevant technological innovations. We also partner with the best-in-class technology vendors to ensure that your technology software and hardware are well maintained. We provide disaster-recovery services and related support so that your data can be speedily restored in the event that is needed so your business can operate with minimum interruption.

Proactive Planning, Consulting and Reporting Services
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Baseline Strategic IT Assessment

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Quarterly Business Review with Health Score & Metrics Analysis

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Business IT Alignment and Roadmap

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Support Services

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Unlimited Live Help Desk

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Unlimited Emergency On-site Response

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Access to Microsoft Top Tier Support

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Scheduled Dedicated Engineer (On-site or Remote)

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Support for User Adds, Removes and Changes

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Support for User Applications and Hardware

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Support for Data Restore from Backup

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Support for Data Restore from Backup

Proactive Cyber Security Services
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Advanced Endpoint Security Software (Win/Mac)

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Managed Ransomware, Phishing and Malware Protection

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Managed Endpoint Zero-day Threat Protection

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World-wide Threat Intelligence AI Network Integration

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Automated Malware Remediation

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Managed Vulnerability Scanning

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Managed Windows OS Patching

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Managed Microsoft App Patching

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Managed Third Party Application Patching

24x7x365 Proactive System Monitoring Services
24x7x365 Monitoring, Alerting and Maintenance of Critical Infrastructure Including:
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Unlimited Upkeep Maintenance

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Windows Servers, Physical and Virtual

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PCs and Virtual Desktops

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Supported Firewalls, Physical and Virtual

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Supported Switching

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Supported Storage Area Network Hardware

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Supported Cloud Platforms and Hypervisors

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Supported Backup Systems

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Supported UPS Systems

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Monitoring of Supported Mission-Critical Network Hardware

IT Inventory Management and Tracking Services
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Managed IT Asset Tracking

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Managed Software Licensing and Subscription Tracking

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Managed Hardware Warranty Tracking

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Managed Domain Name Services

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Managed Secure Password Database

Our Managed IT Services programs will ensure you derive maximum value from your investments along the way.

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(888) 919-GEEK
(888) 919-4335

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CITS