Expert Managed IT Services Provider – What We Do
LET CITS MANAGE YOUR IT ENVIRONMENT
We are proud to have long-term clients who outsource their IT needs to us. That’s because we are experts in IT Management and business software solutions. We deliver value by allowing you to concentrate on your business success while reducing downtime and controlling costs.
We are different because we consult with you to understand your business technology needs. We then evaluate and recommend the best technology to meet those needs, so that technology is developed to fit your business – not the other way around. Then we implement the appropriate services as seamlessly as possible.
IT outsourcing to an Expert IT Service Provider has many benefits but one of the biggest reasons small-to-medium companies partner with companies like CITS is that we reduce the headaches related to running a business. Smart business owners understand that they need to focus on their business, not on the minutiae of managing their computers and other technical hardware and software. That’s where we come in .
RELIABLE AND CONSISTENT IT SUPPORT
We provide real-time support with incredible response times and automatic escalation. We take care of your IT needs — You focus on your business
24×7 PROACTIVE MANAGEMENT
Our fully-staffed Remote Help Desk and Field Service team manage your IT systems with perpetual monitoring, asset management, scheduled security scans, automated patch deployment, server management, and more
CUSTOMIZED SERVICE TO MEET YOUR NEEDS
Our Professional Services Agreement (PSA) program includes 100% of your on-demand support and comprehensive managed services components for a fixed monthly cost. We build and customize a program to suit your requirements. CITS offers the flexibility to meet your unique needs,